frequently asked questions
What qualifies as a Special Purchase Order (SPO)?
- Our Kitchen does not accept special orders or do catering
- Prices are subject to change
- All Special Orders must be paid by Debit or Credit (we can not accept cash transactions)
For more information please call our Member Services Team at 250-354-4077 ext. 0.
Who can make an SPO?
All members and business accounts can place a Special Order.
When will my special order arrive and how will I know?
Special orders can take 0-4 weeks to arrive, depending on the product. Once your order arrives in our store, we will call you and arrange a pick-up date.
Pick-up location and times
Kootenay Co-op Member Services desk at 777 Baker St.
Want curbside pickup? No problem! Park in the Co-op lot and Call us at (250) 354-4077 ext.0.